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Chairman |
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Beth Thomas-Kim |
Chairman Elect |
Vice Chairman |
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Peter Edghill Manager, Contact Center Strategies Chrysler LLC 3851 Hamlin Road Rochester Hills, MI 48309 Phone: (248) 512-8052 Fax: (248) 512-8840 pae@chrysler.com |
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Susan Baranowsky Director, Consumer Affairs Campbell Soup Company 1 Campbell Place Box 26B Camden, NJ 08103-1799 Phone: (856) 342-6111 Fax: (856) 342-6449 susan_baranowsky@campbellsoup.com
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Secretary |
Treasurer |
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Cheryl Duwve Director, ACCU-CHEK® Customer Care Roche Diagnostics 9115 Hague Road, Building VV Indianapolis, IN 46250 Phone: (317) 521-4591 Fax: (317) 521-4555 cheryl.duwve@roche.com |
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Jeff Hagen Director, Consumer Services General Mills Inc. 1 General Mills Blvd. Minneapolis, MN 55426 Phone: (763) 764-8301 Fax: (763) 764-8330 jeff.hagen@genmills.com |
Past Chairman |
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Tom Asher Director, Consumer Relations Levi Strauss & Co. 1155 Battery Street San Francisco, CA 94111 Phone: (415) 501-7953 Fax: (415) 501-7112 tasher@levi.com |
Directors |
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Kimberly R. Boyer Principle Consumer Response Manager Coca-Cola North America One Coca Cola Plaza, NW Atlanta, GA 30313 Phone: (404) 676-5009 Fax: (404) 598-5009 kboyer@na.ko.com |
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John Cronce Consumer Relations Manager Jockey International, Inc. 2300 60th Street Kenosha, WI 53141-1417 Phone: (262) 653-3743 Fax: (262) 658-1812 john.cronce@jockey.com |
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Joy C. Eades Senior RD&E Contract Analyst Philip Morris U.S.A. P.O. Box 26603 Richmond, VA 23261 Phone: (804) 274-4557 Fax: (804) 274-7015 joy.c.eades@pmusa.com |
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Joanne M. Harms Consumer Affairs Consultant
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Andre Harris National Customer Service Executive Westfield Corporation 11601 Wilshire Blvd. - 11th Floor Los Angeles, CA 90025 Phone: (310) 893-4774 aharris@westfield.com |
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Cheryl Holtzen Customer Care Operations Manager Omaha Steaks 10909 John Galt Blvd. Omaha, NE 68137 Phone: (402) 597-8320 Fax: (402) 597-8120 cherylh@omahasteaks.com |
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Linnea Johnson Director, Consumer Services Unilever Consumer Services, N.A. 920 Sylvan Avenue - 2nd Floor Englewood Cliffs, NJ 07632 Phone: (201) 227-5888 Fax: (201) 871-3143 linnea.johnson@unilever.com |
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B.J. McDonald Sr. Director Continental Airlines 900 Grand Plaza Drive Houston, TX 77067 Phone: (832) 235-2001 bmcdon@coair.com |
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Kim McMiller Associate Director, KNA Consumer Relations Kraft Foods, Inc. 1 Kraft Court - GV-751 Glenview, IL 60025 Phone: (847) 646-2402 kmcmiller@kraft.com |
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Felicia Rinehimer Director, NA Governance-GHRT Johnson & Johnson Corporate 410 George Street, Rm. 7413 New Brunswick, NJ, 08902 Phone:(732) 524-2614 Fax: (732) 524-7926 frinehi1@cpcus.jnj.com |
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Tom Rocca President KPI Group, LLC 1014 Ector Drive NW Kennesaw, GA 30152 Phone: (770) 427-3154 trocca@kpigroup.com |
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Alice H. Ryan Supervisor, Consumer Services BD Medical – Diabetes Care 1 Becton Drive, MC 376 Franklin Lakes, NJ 07417-1883 Phone: (201) 847-6979 Fax: (201) 847-4111 alice_ryan@bd.com |
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John Stieger Associate Director Procter & Gamble 2 Procter & Gamble Plaza, TN-3 Cincinnati, OH 45233 Phone: (513) 983-1922 Fax: (513) 983-2881 stieger.ja@pg.com |
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Mike Wilke President Wilke/Thornton, Inc. 545 Metro Place South, Ste. 430 Dublin, OH 43017 Phone: (614) 792-6900 Fax: (614) 792-6901 mikew@wilke-thornton.com |
SOCAP President |
Government Advisor to the Board | ||
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Matthew R. D'Uva, CAE President SOCAP International 675 N. Washington Street, Ste. 200 Alexandria, VA 22314 Phone: (703) 519-3700 Fax: (703) 549-4886 |
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Sofie Lorenzo Sr. Information Program Manager Federal Citizen Information Center - GSA 1800 F Street, NW Washington, DC 20405-0002 Phone: (202) 501-1794 Fax: (202) 501-4281 sofia.lorenzo@gsa.gov |
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